Analysis of Doctors’ Professional Well-being and Personnel Risks in Primary Healthcare

Abstract

Introduction. The article presents the results of a comprehensive sociological study aimed at analyzing professional well-being and key personnel risks among primary care physicians (n=400) in urban polyclinics in Moscow and the Moscow region. The article defines the “professional well-being of a doctor” with subsequent analysis based on the results of a sociological study and presents personnel risks in the outpatient healthcare sector. The purpose of the study was to analyze doctors’ professional well-being and personnel risks in primary health care. Materials and methods. The study sample was made up of outpatient health care physicians (n = 400, where 30.75% were men and 69.25% were women). The sample included doctors of various specialties stratified by age and gender. An author's questionnaire was used to collect the data. The research used the following methods: sociological, statistical, and analytical methods, as well as content analysis. Results. The study found that the core staff of an outpatient medical organization consists of 41-50-year-old specialists who experience a high level of chronic stress and nervous tension due to high workload, conflicts with patients, and shortage of recovery resources. The results indicate the need to develop comprehensive measures combining financial incentives, the creation of comfortable working conditions, and the introduction of psychological support and stress management systems to prevent professional burnout and strengthen staff.